Skip to main content

WFHI review

Kuch cheezein missing thi, par overall help acchi thi

5 out of 55 of 5Verified purchaseSupport and communication

Kuch cheezein missing thi, par overall help acchi thi

Main initially soch rahi thi ki support aur communication mein shayad jyada personal touch milega, lekin woh thoda kam mila jo mujhe expect tha. Pehle din mein training aur telephonic support kaafi helpful tha, par baad mein day to day jab software use karne lagi, kuch baar mujhe lagta tha ki agar support zyada proactive hota toh better rehta. Dialer aur database ka setup achha hai, aur automatic updates regular aate rahe, jo smooth experience deti hai. Lekin kabhi kabhi jab main apna workflow manage karti thi, lagta tha ki response time thoda slow tha ya phir support process thoda complex ho sakta hai. Sign-up aur payment process straightforward tha, par main chahti thi ki scheduling ke options thode flexible hote, specially jab work hours mein thoda shift aaye. Overall, mujhe wo feeling nahi mili ki sab kuch instantly ready hai, par jo help mili usse kaafi support feel hua mujhe. Training ne basic things achhi tarah samjhayi, aur software ke daily use mein thodi comfort badhi. Sach bataun toh, mujhe laga missing tha ek proactive follow-up from support jo main expect karti thi, par waise bhi mujhe lagta hai ki basic cheezein clear thi aur journey mai help mili.

Prerna SrinivasanOdisha, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy