Kuch cheezein missing thi onboarding mein
Mujhe laga ki sales aur pre-purchase steps thode better order mein hote toh zyada afsar hota. Poora sign-up process start kiya tha aur software ke kuch basic features check kiye. Kuch steps jaise ki dialer setup aur database integration achhe se sequence mein the, par mujhe thoda confusion hua ki invoicing pehle ya training ke baad hona chahiye tha. Kabhi aisa laga ki ek step complete karne par automatically next step start hona chahiye ya clear instructions hoti. Training sessions ko samajhne mein thodi dikkat hui kyunki unka sequence thoda scattered tha. Saath hi, automatic updates ke baare mein mujhe zyada details nahi mili jo ki zaruri thi workflow ke liye. Lekin calling tools theek se kaam kar rahe the aur telephonic support bhi reasonably helpful tha. Overall toh experience mixed tha, best part tha ki basic set up kaafi straightforward tha, par thoda aur guidance chahiye thi har step pe.