2 out of 52 of 5Unverified experienceSales and pre-purchase
Kuch cheezein missing thi jo madad kar pati
Mujhe lagta hai ki sales aur pre-purchase process mein thoda improvement ki zarurat hai. Jab main sign-up kar rahi thi, mujhe lag raha tha ki invoice process aur payment ke baare mein clearly bataya jayega, par kai baar mujhe alag alag baar samjhaya gaya. Training session bhi thoda incomplete lag raha tha, aur dialer ki functionality ke baare mein full details nahi di gayi thi, jiski wajah se phir support se ping karna pada. Database feature to thik tha, par mujhe lagta hai ki onboarding flow thoda zyada confusing tha. Support theek tha, par mujhe laga ki agli baar fir se help lene ka mann hoga kyunki sab kuch bilkul smooth nahi tha. Overall, yeh missing pieces ne thoda frustrate kiya aur mujhe zyada confident nahi bana paya.