Kuch cheezein missing thi jo important thi
Mujhe lagta hai ki WFHI ka support system thoda weak tha jab things went wrong. Jab main sign-up kar rahi thi tab sab kuch thik lag raha tha, aur invoice process bhi theek tha, par uske baad jab maine dialer aur database mein problems face ki, toh unka telephonic support usual se zyada slow laga. Har baar jab maine call kiya, response mein kaafi delay hota tha, aur kai baar main apni problems ko baar baar explain karni padti thi, jo kaafi frustrating thi. Training mein kabhi kabhi waiting bhi zyada thi jisse flow maintain karna mushkil ho jata tha. Automatic updates hote rahe, par jab tak wo updates apply hote, tab tak kaam ruk jata tha. Jo sabse bada missing tha, wo tha proactive support jahan wo pehle hi problems detect kar ke mujhe notify karte, taki main unpe pehle se tayaar ho sakun. Ye missing feature kaafi noticeable tha, jisse mujhe lagta hai ki overall experience thoda better ho saka tha agar ye hota. Phir bhi main kahungi ki agar aap thoda patience rakh sakte ho toh software manageable hai, par support ko definitely improve karna chahiye.