Kuch cheezein miss hui thi
Purchase karte waqt jo sales aur pre-purchase support thi, woh kaafi disappointing thi. Mujhe repeatedly wahi batana padta tha ki kuch cheezein kaise kaam karengi, aur koi proper clarity nahi thi jo expected thi. Onboarding process thoda confusing raha, especially jab dialer ko setup karne ki baat aayi. Database mein data entry karne mein bhi dikkat hoti rahi; system kabhi kabhi hang ho jata tha, jo frustrating tha. Support se contact kiya, par response slow tha aur repeatedly mujhe khud se hi troubleshoot karna padta tha. Haalanki invoice aur payment system thik-thak tha, wo ek acha hissa tha is poora experience ka. Agar yeh sales aur support thodi better hoti, toh shayad experience behtar hota. Lekin overall, main woh sab options aur clarity expect kar raha tha jo mila nahi, isliye rating 2 hai.