Kuch cheezein chhuti hui thi jo expect ki thi
Mujhe laga tha ki sign-up aur pre-purchase ke process mein zyada clear instructions milengi, par aisa nahi tha. Training sessions ke baare mein expect kiya tha ki wo thode detailed rahenge, especially dialer tool setup par, lekin wo thoda simple hi tha. Sales ke dauran jo questionnaire tha, usme kuch specific features ke baare mein information nahi mili, jo mujhe pahle se pata nahi thi. Overall, process theek tha, lekin main soch rahi thi ki thoda aur thorough explanation milega payment aur invoicing ke baare mein. Jo dashboard tha, wo samajhna mushkil nahi tha, but main chahti thi ki thoda aur guidance hoti. Telephonic support available tha, par main usse zyada use nahi kar rahi thi toh uske baare mein zyada kehna mushkil hai. Pre-purchase ke waqt mujhe laga koi demo ya walkthrough milega, par directly kitna easy hai ye pata nahi chal paaya. Isliye kuch cheezein missing lag rahi thi jo expect kar rahi thi.