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WFHI review

Kuch bhi clear nahi tha, bas incomplete info

1 out of 51 of 5Unverified experienceSales and pre-purchase

Kuch bhi clear nahi tha, bas incomplete info

Mujhe purchase karne se pehle jo explanation mili, wo bilkul disappointing thi. Bahut si cheezein clear nahi ki gayi thi, jaise ki dialer setup ya database feature ka kaam. Onboarding ke dauran mujhe lag raha tha ki main sab kuch samajh rahi hoon par actual mein software kaafi confusing tha. Training bhi utni detailed nahi thi jitni expect kar rahi thi. Support call ke time bhi mujhe baar baar wahi sawaal puchne pad rahe the, aur samasya samaapt nahi huyi. Har step pe mujhe khud se samajhna pada ki automatic updates kis tarah se kaam karte hain, jo ki frustrating tha. Sign-up aur payment process mein bhi transparency nahi thi, invoice samajhna mushkil tha. Overall, jo clarity honi chahiye thi sales aur pre-purchase mein, wo bilkul nahi thi, isiliye mujhe yeh experience achha nahi laga.

Neeta DeoLakshadweep, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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