kuch basic cheezein missing hain, padding ki bahar struggle mein hoon
Mujhe lagta hai ki training aur onboarding mein kaafi gaps hain jo user experience ko affect karte hain. Setup karna toh hua, lekin laga sab temporary fix jaisa, kyunki har week ko phir se configurations samajh ke karni padti hain. Dialer ko chalane mein regularly problems aayi, phone support bhi kabhi kabhi available nahi hota tha, ya last minute mein confusion create kar diya gaya tha. Database integration ko bhi maine baar baar fix kiya, jo ongoing nahi lagta hai. Sign-up aur payment processes thik nahi lage, invoice milne mein dikkat hui jo batati hai ki pehle jis automated system ki baat thi wo properly kaam nahi karta. Training session matlab adhura tha, koi regular update nahi mila jo mujhe ek structured guidance provide kare ongoing use ke liye. Mujhe lagta hai ye missing pieces ki wajah se feel hota hai ki software reliable nahi hai meri ongoing zarurat ke liye. Support team se baat kar ke solution milna mushkil tha. Overall disappointed hoon kyunki maine expect kiya tha ki ye technical aur easy workflow provide karega, par abhi ye lagta hai ki har step pe struggle karna pad raha hai.