Kuch baatein missing rahi jo clarity badha deti
Pehle main soch raha tha ki support se baat kar ke poora confidence ho jayega software use karne mein, par aakhir mein thoda confusion raha. Training aur onboarding ne basic cheezein achhi tarah samjha di, aur dialer aur database features bhi use kar raha hoon as expected. Lekin jab maine telephonic support se contact kiya, toh detail mein jo answers mile woh perfect nahi the. Thodi aur technical clarity chahiye thi, especially regarding automatic updates aur invoicing process. Mujhe lagta hai agar ek dedicated FAQ ya detailed guide hota toh main zyada confident feel karta. Payment aur invoice system se related questions pe bhi zyada direct information nahi mil paayi, isliye main thoda unsure tha ki sab sahi track par hai ya nahi. Par haan, support team ne jo bhi available tha woh dene ki koshish ki, aur overall communication theek tha. Bas woh missing piece jisse mujhe yakin ho jata ki main fully setup ho gaya hoon. Toh haan, confidence thoda kam tha but software basics samajh ke kaam karta tha.