Kuch baatein expect ki thi par support ne nahi diya
Mujhe laga tha ki support aur communication pe WFHI achha perform karega, specially because unke training sessions acche lagay. Lekin jab main unse telephonic support lene ki koshish ki, toh overall experience thoda disappointing tha. Response slow tha, aur kabhi kabhi jo problem hai uske insight dena avoid kiya jata tha, jis se frustration badh gayi. Jo updates hai woh automatic aate hain par kabhi kabhi unse software inconsistent ho jata hai, aur us samay support lene ki zarurat hoti hai. Us samay mein agar support quick na mil paye, toh bada problem hota hai workflow ke liye. Signing up aur payment process sahi tha, invoice clear mila, toh woh to expect ke mutabiq tha. Lekin jo missing tha woh thi fast aur detailed communication support team ki taraf se. Yeh toh hona chahiye tha jab main already software kaafi use kar rahi thi.