Kuch achha tha, par jyada mushkil se samjha
Mujhe software use karte waqt tedi-mehfi problems aayi jo mujhe khud solve karni padi. Sabse pehle jab main sign-up kar rahi thi, toh invoice receive karne mein problem hui aur payment confirmation thoda late mila. Uske baad software ka dialer function reliable nahin laga; kabhi kabhi call connect nahi hota tha aur mujhe baar-baar retry karna padta tha. Jab maine support team ko phone lagaya toh response slow tha, aur mujhe lag raha tha ki instructions zyada technical hain aur direct samajh nahi aa rahi thi. Jo training material tha, wo thoda thoda usefull tha, par mujhe lagta tha zyada videos ya live help honi chahiye thi taaki main jaldi seekh sakoon. Database feature ka structure bhi thoda confusing tha aur use karte waqt time zyada lagta tha. Mujhe laga ki ye sab cheezein thodi aur clearly guide karni chahiye thi, warna kitna bhi support ho, akela kaam karte waqt frustration hoti hi hai. Jo positive tha wo yeh ki software mein kuch basic features theek kaam karte the, lekin poora experience mere liye smooth nahi tha.