2 out of 52 of 5Verified customerSupport and communication
Kuch achha tha, kuch theek nahi tha support mein
Support se baat ki thi jab mujhe dialer mein problem aayi thi. Woh theek tha, quick response mila, jo accha laga. Par baaki communication mein clarity thodi missing thi. Aakhir tak mujhe lagta tha ki mujhe poora samajh nahi aaya ki issue kaise solve hoga. Thoda confident karne wala approach hona chahiye tha, taaki reassurance milti ki sab manage ho jayega. Training toh theek thi, par support mein yeh thoda confusion create karta tha mere liye. Matlab, achha experience ek jagah tha, par overall kaafi mixed feelings thi. Shayad phone pe support thoda aur proactive hota toh bhi confident feel karta, abhi toh half-half laga. Toh main zyada khush nahi hoon but itna bhi bura nahi tha ki bilkul hi problem ho.