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WFHI review

Kuch acha tha to support, lekin jab cheezein bigdi to sab thoda mess hua

2 out of 52 of 5Unverified experienceSupport and communication

Kuch acha tha to support, lekin jab cheezein bigdi to sab thoda mess hua

Woh ek baar jab dialer software mein problem aayi, tab support team thodi rapidly respond ki aur query samajhne ki koshish ki, jo main appreciate karta hoon. Lekin baaki time jab bhi mujhe kisi confusion ya update mein help chaiye thi, toh response kaafi slow ya incomplete mila. Kabhi kabhi lagta tha ki telephonic support mein patience thoda kam tha ya mere issue ko properly note nahi kiya gaya. Database integration kabhi kabhi glitchy lagti thi, aur automatic updates ke baad kuch naye features samajhna mushkil tha bina kisi detailed explanation ke. Payment process straight tha, lekin overall, communication mein zyada consistency nahi mili. Jo cheez mujhe sach mein achi lagi toh woh thi ki support team ne mera call ek number tak jaldi handle kiya, koshish ki proper help dene ki. Par baaki jab cheezein thodi galat hoti, response utna smooth nahi tha, jis se thoda frustrated feel hua.

Rakesh ZachariahGoa, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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