Kuch acha support diya, kuch fail bhi hua
Toh mera experience aisa raha ki jab support team ko call kiya, tab wo generally helpful the aur quickly respond karte the. Mujhe dialer related kuch questions the aur unki guidance basic issues pe sahi thi. Par jab software mein koi technical glitch aaya, toh lagta tha ki support ne usko samajhne mein thoda time lagaya. Kuch queries pe mujhe khud solutions dhundhne pade, kyunki jo telephonic support mili woh disappoint karti thi technical problems mein. Training ke dauran tha ki jab database ko customise karna tha, toh support mein clarity nahi thi, par jab baaki features ki baat aayi tab toh fast aur friendly responses mile. Payment aur invoice process mein koi major problem nahi aayi, par call karne pe kabhi kabhi wait karna padta tha. Overall acha aur bura dono mila, matlab support ka experience balanced tha, kisi waqt helpful, kisi waqt limited. Jo bhi problem mujhe aayi, thoda effort aur patience chahiye tha workaround dhundhne ke liye, jo main karta rahunga.