Kuch acha, par software ne expectations ko pura nahi kiya
Maine socha tha software straightforward aur easy access dene wala hoga, par thoda complicated laga mujhe. Sign-up ke waqt sab kuch thik lag raha tha, par jab main daily kaam karne laga, toh kuch features woh nahi diye jo expect ki thi. Dialer ka interface thoda confusing tha aur database update slow chalta tha, jo frustration badhata tha. Jo training di gayi thi, usme kuch basic points cover nahi huye the jiski wajah se mujhe baar baar support ko call karna padh raha tha. Phone support theek tha, patience se mera issue sunte the, lekin kabhi kabhi wait time jyada tha. Software ke layout mein changes ya updates mujhe samajh nahi aaye jo ki meri working hours ke hisaab se match nahi karte the. Matlab, poori experience bilkul smooth nahi rahi, par main yeh maan sakti hoon ki kuch parts jaise ki invoicing process simple aur clean the. Overall thoda disappointment hai software ke access aur usability ke matter mein.