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Kooch cheezen samajh aayi toh koochen abhi tak unclear hain

3 out of 53 of 5Unverified experienceSupport and communication

Kooch cheezen samajh aayi toh koochen abhi tak unclear hain

Jab mein support ko call kiya jab koi technical trouble aaya, toh thoda wait karna pada, which thoda frustrating tha. Par once baat hui, toh unhone samjhaya kaafi patiently and step-by-step guide diya ki dialer aur database features kaise work karte hain. Question yehi tha ki kabhi kabhi training sessions me clarity thodi kam lagti thi aur mujhe follow-through dena padta tha. Support team ne realize kiya meri problem ko, woh relieved feel karaya, lekin turant koi solution nahi mila kabhi kabhi. Automatic updates ke baad thoda functionality temporarily disturb hui, par phone pe baat karke jaldi fix karne me madad mili. Jo onboard process tha, woh bhi mixed laga because signup aur invoice samajhna easy tha, lekin kuch software options mujhe samajhne me time laga due to mixed communication. Overall, support helpful tha lekin kabhi kabhi wait aur repeat karna padta tha, jiski wajah se confidence level neutral raha. Agle time mein better hoga agar response aur clear ho toh.

Ansari JhaMizoram, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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