koi unnecessary wait nahi thi jo shock kiya
Main customer support se baat kar rahi thi aur mujhe ek baat kaafi alag lagi. Mujhe pehle laga tha ki calls attend karne mein kafi wait karna padega, ya baar-baar repetition karni padegi apni baatein. Par jab real mein baat ki, toh support ka jawab seedha aur time pe mila. Main ne dialer aur database features se juda kuch queries poochi thi, aur har ek call pe mujhe jasbat ko baar-baar repeat nahi karna pada, jo maine pehle kisi aur software mein kiya tha. Telephonic support staff bhi clear raha aur mere doubts ko efficiently handle kiya. Ye experience thoda refreshing tha kyunki mujhe laga tha wait hoga lekin aisa nahi hua. Training sessions mein bhi kaafi focused rehti thi, bina kisi fuzool ki repetition ke. Mujhe overall lagta hai ki is point pe software aur training dono achhe hain kyunki ye mails ya tickets ke bajaye direct calls pe bhi support deti hain jisse kaam asaan ho jata hai.