Koi fayda nahi mila, bas kuch cheezein thik thi
Mainne socha tha software aur unka training mera kaam aasan banayenge, par jab maine signup kiya aur payment process start hui, sab kuch bhaari bhaari sa laga. Pehle to mujhe lag raha tha ki billing sambhal jayegi easily, par invoice delay hone se frustration badh gayi. Jab mainne customer support ko call kiya, unhone kaha baad mein call karungi, par phir bhi response time bahut slow tha, support tha par response mila toh bas ek baar, uske baad lagta tha ki dekha nahi jaata request ko. Dialer ki baat karun toh wo kabhi kabhi hang karta tha, database management bhi utna helpful nahi tha jaise expect kiya tha. Overall system theek tha, par mujhe lagta hai ki documentation aur training mein better clarity honi chahiye thi, warna onboarding process easily confuse kar deta hai. Toh main kahungi ki agar aapko urgent kaam hai, toh shayad ye aapke liye sahi option na ho, kyunki jab kuch bhi gadbad hota hai, toh uska solution itna efficient nahi mil pata.