Koi effective solution nahi mila, support mein kami thi
Main sochti thi ki sales aur pre-purchase ke dauran diye gaye promises ke hisaab se support thoda behatar hoga. Lekin jab maine problems face ki aur help mangi, toh response adhura aur late mila. Dialer aur software features ke baare mein jab queries uthayi, toh jo jawab mila wo specific nahi tha aur zyada tar time mere liye confusion badh gaya. Training ka system bhi utna supportive nahi laga jab mujhe pata karna tha ki kis tarah sari functionality ko implement karun. Sign-up ke baad jo software ka flow set karna tha, usmein kafi gap mila jo batane mein nahi aaya. Support ke call pe baat karna mushkil tha, aur kisi bhi practical guidance ya quick resolution ka abhaav dikhai diya. Iske alawa billing process mein bhi transparency kam thi. Overall, aisi zaroori help nahi mil paayi jiske wajah se main aage badh sakti.