Koi clear explanation nahi mili, bas end mein confusion hua
Maine purchase karne se pehle jitna information chahiye tha, usmein bahut kami thi. Sales team ne jo details di woh unclear thi, kabhi kabhi technical jargon ka overload tha jisse genuine sawaal jawab mushkil hua. Jo subscriptions aur features available the, unke baare mein mujhe proper breakdown nahi mila, ki kaunse tool mere liye beneficial rahenge. Jab maine sign up kiya, toh mujhe pata chala ki kuch functionalities alag se purchase karni padengi jo pehle nahi batayi gayi thi. Training ke baare mein bhi koi proper guideline nahi mili aur onboarding flow simple nahi tha. Payment process aur invoice thoda complicated laga, mujhe zyada samajh nahi aaya ki paise kis cheez ke liye deduct ho rahe hain. Overall, clarity ki bahut kasar thi is poore pre-purchase experience mein. Koi bhi step clearly explain nahi kiya gaya tha jisse main informed decision le sakta. Isliye mera outcome yeh raha ki buying ke baad mujhe bahut confusion face karna pada aur frustration hui.