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WFHI review

Koi bakwas wait nahi, bas direct support mila

5 out of 55 of 5Unverified experienceSupport and communication

Koi bakwas wait nahi, bas direct support mila

Maine socha tha ki mujhe support ke liye bohot baar apna case explain karna padega aur line pe wait karna padega. Par jab main call kar rahi thi unke telephonic support ko, toh mujhe disappointment ke bajaye ek dum smooth experience mila. Jo dusri companies me repetitive questions aur hold time ke saath irritate karte hain, yahan bilkul nahi hua. Mujhe yaad hai ki ek baar mujhe edition update ke baare mein detail puchna tha, toh woh baar-baar repeat nahi karna pada, support wala samajh ke turant solution diya. Mujhe laga tha yeh sab time kharaab karega, par unka communication itna efficient tha ki mujhe wait karna tak nahi pada, bas ek do baar thodi der ke liye transfer hua aur phir turant clear jawab mil gaya. Isme sabse missing cheez jo thi wo yeh ki mujhe baar baar apna issue clarify karna na pada, jo ki kisi bhi customer ke liye sabse achha part hota hai support mein. Overall, main bohot khush thi ki itna friendly, bina time waste ke service mili mujhe, jo maine expect nahi kiya tha.

Shobha SainiArunachal Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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