kitni support ki zarurat hai, wo socha nahi tha
Maine socha tha product bilkul user-friendly hoga, par support ki baat karu toh wahi time zyada laga. Jab problem aayi toh mujhe khud hi research karna pada, helpline par baar baar call kar kar bhi clear jawab nahi mile. Emails me bhi clarity kam thi, matlab mujhe jyada time laga solution samajhne me. Training ke dauran bhi jitni help ki umeed thi, wo nahi mili. Mujhe dialer feature samajhne me jyada problem ayi kyunki instructions mushkil the, uspar bhi support team ki taraf se effective guidance nahi thi. Database ko sync karte waqt bhi dikkat hui, mujhe khud jyada effort lagana pada rather than guided support. Mujhe laga tha ki automatic updates sab smooth kar denge, par kabhi kabhi issues aaye jisme mujhe manual intervention karna pada bina kisi direct help ke. Overall mujhe laga bahut zyada self-reliance dikhani padhi jisse frustration hua. Mujhe chahiye tha ki thodi proactive support mile, toh shayad experience better hota.