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WFHI review

kitni mehnat lagi samjhane me jo expected nahi tha

2 out of 52 of 5Unverified experienceSupport and communication

kitni mehnat lagi samjhane me jo expected nahi tha

Jab maine support se baat ki toh mujhe laga tha vo cheezein simple aur seedhe tareeke se samjhayenge. Par jo explanations mile woh kaafi convoluted thi aur mujhe baar baar apna sawaal repeat karna pada. Training sessions ki expectations se zyada mushkil thi, mujhe laga tha thoda asaani se samajh mein aa jayega software aur dialer ke features. Communication bohot baar unclear thi, aur mujhe ek tarah se khud hi manual dekhni padi. Jo database feature hai uska integration workflow ke saath thoda jatil laga, aur mujhe software updates mein bhi zyada jagah confused lag raha tha. Mujhe laga ki agar support thoda zyada clear aur patient hota, toh kaam bohot asaan ho jata. Mai grant karti hoon ki response time theek tha par understanding ke masle zyada the. Toh overall thodi frustrating experience rahi, ease of use jo expect kar rahi thi woh achieve nahi hui thi.

Khushbu KamathManipur, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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