Kitni assistance milegi, yeh surprise tha
Mujhe laga tha ki support fully ready milega, par kaafi cheezein mujhe khud figure out karni pad rahi thi. Training material achha tha, par jab calls ya software related queries aaye, toh telephonic support se kaafi baatein confirm karni parti. Thoda patience chahiye hota tha, saaf instructions ke liye thoda wait karna padta tha. Onboarding flow main smooth thoda hai, par har choti-moti problem pe immediate resolution expect nahi karna chahiye. Database feature achha bana hai, calling tools bhi effective hain, lekin kabhi-kabhi software updates ke baad kuch chhoti bugs dekhne ko mile, jo turant fix ho jate hain. Payment aur invoicing process straightforward thai, usme koi dikkat nahi hui. Jo technical issues ya doubts the, unka solution milna thoda time leta tha, par phir bhi overall experience theek tha. Kuch cheezein main khud se seekh raha tha, jo initially inconvenient tha, par dheere-dheere samajh aa gaya. Mujhe laga tha zyada help milegi, par ab lagta hai khud se karna padega zyada kaam. Par yeh service overall workable hai, bas thoda zyada self-reliance honi chahiye.