Kitna time waste ho gaya aur baar-baar wahi baat repeat karni padi
Mujhe WFHI ke product mein sabse zyada joh surprise hua, wo tha sales aur pre-purchase stage mein kitni baar baar baat karni padi. Jab main pehli baar sign-up karne jaa rahi thi, toh mujhe laga ki ek simple process hoga, par har call aur mail mein wahi questions bar bar puche gaye. Kabhi kabhi mujhe thoda wait bhi karna pada customer support ka response ke liye, jo thoda frustrating tha. Training aur onboarding ki baat karein toh wo theek-thak thi, bas sales ke waqt jo unnecessary repetition hui, usne mera patience thoda test kiya. Payment aur invoice ke process mein toh sab smooth tha, par sales wali taraf se zyada toque time waste karna acha nahi laga. Overall, main samajhti hoon ki agar ye process thoda efficient ban jaye, toh aur accha lagega logon ko jo first time join karte hain.