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WFHI review

Kitna time laga, ussi hisaab se support thik thi

5 out of 55 of 5Verified purchaseSupport and communication

Kitna time laga, ussi hisaab se support thik thi

Main support ke baare mein thoda soch rahi thi jab main software first time use kar rahi thi. Time to samajhne mein acha khaasa laga, kyunki software ka dashboard thoda complex tha initially. Lekin unka telephonic support achha tha, they guided me through steps slowly. Lekin jitna support mila, main use itna hi use kar paayi kyunki mujhko khud se bhi explore karna pada tha thoda. Jo queries thi unka jawab dena toh theek tha, par thoda patience chahiye unse baat karne mein. Automatic updates ke baad kuch changes aaye jo maine khud dekhe, support team ne bataya ki yeh naye features hain. Toh overall support experience theek tha, bas thoda zyada rely karna padta khud par updates samajhne ke liye. Agar main self learner nahi hoti toh shayad yeh process thoda mushkil lag sakta tha, kyunki har chhoti cheez explain nahi hoti. Lekin agar tum thoda time do to system waise hi fit ho jata, aur support bhi help karta. Mujhe lagta hai ki time jo laga woh justified tha support ka way to work out together, aur main khush hoon ki aakhir mein sab samajh mein aa gaya.

Meghna AhluwaliaPuducherry, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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