Kitna time laga, pata hi nahi chala
Main soch rahi thi ki support wale log meri working hours ke hisaab se help karenge, par poora din laga unki timing samajhne mein. Jab main call karti thi toh ya toh busy rehte, ya phir respond karne mein itni der ho jaati ki mera kaam ruk jaata. Support ka flow itna smooth bhi nahi tha jaise main expect kar rahi thi. Har baar mujhe apne working hours ko explain karna padta aur phir bhi response consistent nahi milta tha. Mujhe laga tha ki unka calling tool meri actual timing ke hisaab se setup hoga, par wo kaafi kachcha lag raha hai abhi tak. Training ke dauraan toh sab achha lag raha tha, lekin jab calls karna shuru kiye toh samasya shuru ho gayi. Ab main confused hoon ki kya main is software ko continue karun ya nahi, kyunki agar support time mere kaam ke hisaab se set nahi hoga toh kaise chalega?