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WFHI review

Kitna time lag gaya support milne mein

1 out of 51 of 5Verified customerSupport and communication

Kitna time lag gaya support milne mein

Mujhe support chahiye tha call setup mein, par mujhe bahut time lag gaya. Pehle toh mujhe sahi help agent tak pahunchne mein problem aayi, bahut number dial karne pade. Ek baar jab finally baat hui, toh lagta tha ki woh zyada samajh nahi rahe the meri problem ko. Software mein kuch features aise hain jo mujhe confuse kar rahe the, aur us waqt waiting time aur clarity dono kam thi. Jo training mein expect kiya tha, usse zyada clear instructions nahi mile. Dialer feature toh chal gaya, par database se integrate karna easy nahi tha. Support se baat karte hue mujhe lagta tha ki mere sawalon ka jawab turant nahi milega, aur mujhe baar-baar explain karna pada apni problem. Overall, main frustrated thi kyunki support system meri help ke liye ready nahi laga aur bahut time waste ho gaya.

Nirali Shilpa JoglekarNagaland, IndiaExperience: Published:
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