Kitna mushkil tha support dhundhna, sach mein surprise hua
Mujhe laga tha ki jab main support ki zaroorat karunga toh easily mil jayega, lekin bilkul nahi hua. Jab software ke dialer mein kuch issue aaya, toh main turant telephonic support dhundhne laga, lekin jo information di gayi usmein kaafi confusion tha. Sign-up process smooth tha, lekin jahan se support lene ka section tha, uska interface complicated laga. Main baar baar website par search karta raha ki help kaise milegi, par direct contact number ya clear instructions nahi mili. Jab finally contact kiya, toh wait karna pada aur baad mein bhi jo information mili, wo itni satisfying nahi thi. Training sessions mein bhi mujhe lagta hai ki clarity kaafi kam thi, is wajah se mujhe khud se kaafi samajhna pada. Payment process theek tha, par mujhe zyada focus support pr chahiye tha aur wo disappoint kar gaya. Overall ye experience frustrating tha kyunki jo main expect kar raha tha, wo easily accessible nahi tha, aur yeh baat mujhe sabse zyada surprise kar gayi.