Kitna effort laga, support se deal karne mein
Mujhe support lene ke liye jyada tar apne aap kaafi kuch samajhna pada, especially jab dialer mein kuch issue aaya. Ek baar to main phone par call kar raha tha aur call drop ho gayi, tab mujhe thoda struggle karna padha ki kis tarah ise report karun through unke portal. Baaki time, drai logs aur dashboard jaise tools ko samajhna tha, jo ki training mein thoda clear nahi kiya gaya tha. Phone ya email support se communication mujhe thoda inconsistent laga; kabhi turant response milta toh kabhi wait zyada karna padta. Unke database ke feature shayad thoda simple hote toh accha hota, kyunki mujhe apne records maintain karneme thodi pareshani hui initially. Payment aur invoicing process toh thik thi, jyada dikkat nahi aayi. Overall, zyada independent effort maanga gaya kahi, par fir bhi software chalana mushkil nahi tha.