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WFHI review

Kisi ne samjhaya toh acha hota par overall thik-thak tha

3 out of 53 of 5Verified customerTraining and onboarding

Kisi ne samjhaya toh acha hota par overall thik-thak tha

Onboarding ke dauran, training resources ne thoda sa confusion create kiya, jaise ki kuch cheezein clearly explain nahi hui thi. Main database feature ko properly samajhne ki koshish kar raha tha, par stepwise guidance mein thoda sa gap tha, jise main face karti rahi. Dialer ka use karne mein mujhe pehle din thoda struggle hua, lekin baad mein samajh aya ki kis tarah se calls manage karte hai. Telephonic support se assistance milti thi par kabhi kabhi responses utne clear nahi lagte, jo thoda frustrating tha. Phir bhi, kuch updates automatically aaye jisse workflow thoda smooth hua. Overall mujhe woh medium experience mila jisme kuch cheezein kaam kar rahi thi, lekin kuch jagah improvements ki zarurat thi. Agar main apne dost se batati toh kahungi, "Software theek-thak hai, par thoda aur clear ban sakta hai training aur support."

Prabha Raghav SarafDelhi, IndiaExperience: Published:
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