Kisi ko jo chahte hain basic se advance support, wo sahi rahega
Mujhe lagta hai ki agar aapko kabhi system ke kisi hissa mein problem aaye toh yeh support line kaafi suit karegi, kyunki maine jab call kiya tha toh unhone logically samjhaya ki kaha dikkat aa rahi hai aur kaise solve karna hai. Training aur onboarding ka flow generally achha tha, toh bade level par agar aap apni workflow ko customize kar rahe ho toh shayad aage bhi help lena padega. Lekin agar aapko bas basic se intermediate tak software use karna hai, toh shayad aapko baar-baar telephonic support ki zarurat nahi padegi. Main personally samajhta hoon ki agar kabhi need hogi toh main call karunga, par full time required nahi hai. Wo log jinke paas thoda time hai aur seekhna chahte hai, unke liye yeh service fit rahegi.