Kinda meh feeling about the whole setup, because support was slow
Hey buddy, so I've been trying to get all the pre-purchase and sales info sorted with WFHI, and honestly, it’s a bit meh. Their people do get back to you but only after a while, not like quick replies you see with other platforms. It’s like they are there but not really on the ball when you need them fast. I get that things can take time, but waiting several hours for answers when you’ve got questions makes the whole process annoying, y’know? On the plus side, they seemed polite and not pushy on sales, which was good enough honestly. But if you want an immediate response or real-time help, don’t expect much. I’m just left feeling like the sales side might need a shake-up to be more responsive. I guess if you’re patient it’s manageable, but for me, it’s been a trying experience so far. Not the worst but quite disappointing considering how important quick answers are when setting stuff up.