Kinda clicked midway, but not without waits and repeats
Hey, so I was just going through the onboarding and training stuff with WFHI and honestly, it took some time to really sink in. There were moments where I was waiting around for the next part of the training, and some info got repeated more than I expected. It wasn’t a bad thing exactly, but it did sometimes feel like I was stuck in a loop waiting for the next instructions or for the system to update. The calling tools were a bit glitchy first, but eventually the dialer clicked and felt easier to use. The database feature also took some tinkering before it felt natural. I think the moment it clicked for me was when I finally managed to combine those features without pausing to ask support. That was the breakthrough after a few tries. So yeah, it wasn’t super smooth all the way through, but eventually I got there. Just wish the wait times between steps were shorter and less repetitive.