Kind of off for my working hours, which was disappointing
I was looking into WFHI because I thought it might fit well with the hours I actually work daily, but honestly, it didn’t quite sync up. The sales team was polite and tried to explain features, but they seemed focused on a standard model rather than customising for folks like me whose work hours are irregular. At first, I thought maybe the software would offer flexibility, but from what I gathered, the training and onboarding schedules felt a bit rigid. I guess I was hoping for some options to work around my personal timing needs, but every time I tried to ask about that, conversations circled back to the default process. So it was a bit frustrating, because although some features were appealing, the fit with my actual daily hours just wasn’t there. Maybe if they expanded or adapted their program more, I would find it usable, but based on what I experienced pre-purchase, it left me feeling a bit misaligned with what I needed. It’s a shame because the dashboard and calling tools seemed fine generally.