kind of mixed feels because some parts worked, some didn't exactly
I was trying to get the hang of the dialer setup and database syncing together. Some things like the sign-up and payment flow were pretty straightforward, so I didn't need much help there. But the training modules for running remote workflows felt a bit choppy and didn't cover everything I hoped for, so I found myself calling support again after a few days. While the team was nice and helped me out eventually, it did take a bit longer than expected to get past the initial hurdles. The automatic updates arrived smoothly, though, which was nice and helped improve a few features without much fuss. I'm not sure yet if I'll need more assistance next time, it depends on what upgrades come through and how much more complex my setup gets. Overall, the software has potential, but my experience was definitely a mix of easy parts and frustrating bits that slowed me down a little.