Kind of lost with support, they took time to respond
Honestly, I felt a bit frustrated with the support side of things. When I had some questions about the calling tools and how to navigate the database effectively, I tried reaching out multiple times, but the telephonic support took longer than I expected to get back to me. It felt like every time I called, I was either put on hold or had to leave a message, which really slowed down my workflow. I know sometimes delays happen, but it seemed like their priority assistance could have been quicker, as I was hoping for a more immediate explanation or walkthrough. On the plus side, when they did finally respond, the person was polite and tried to help as best as they could. Still, the overall experience left me a bit uneasy about relying too much on support if something urgent comes up. Hopefully, this can improve as they continue updating their system and services.