kind of frustrating but i get why it happened
So I was trying to sign up and get the training going but I kept having to repeat my details multiple times which was annoying. The sales team was friendly but it felt like the info was not flowing smoothly between different people I talked to. The wait times were longer than expected too, sometimes I felt like I was just waiting without any update for stuff that could have been quicker. However, once the actual training started it was worth the wait and the software itself worked fine most of the time. The dialer and database setup took some getting used to but I can see the potential benefits if they iron out those initial bumps. I guess the process reflects that they are still figuring out best ways to avoid repeating steps which is why it felt a bit uncoordinated. At least they didn’t keep me in the dark completely which helped reduce my frustration somewhat.