Kind of confusing but it has some good points
Hey! So I was checking out this new software, right, and I gotta say, the way they labeled some things had me scratching my head a bit. Like, I’m used to seeing plain labels in software, but here they had some fancy terms that weren’t very obvious at first glance. It kind of made me hesitate during the signup and pre-purchase phase because I wasn’t sure what exactly I was getting into. On the other hand, the actual onboarding process wasn’t bad once I got past the weird labels. Also, their description about features sometimes felt a bit too salesy, and I wasn’t sure if the training videos would really match up to what was advertised. But, I gotta admit, when I tried the trial software, the dialer and the database feature worked decently. It wasn’t perfect, like sometimes the updates would mess with my saved contacts, but overall it wasn’t a total disaster. I guess if they could make the language a bit more straightforward, especially before purchase, it’d feel a lot smoother to new customers like me. Otherwise, the support team was friendly when I called, though I didn’t have any big issues. So yeah, it’s a mixed bag – some things were easy and others needed clarity. Hope they improve the wording soon!