Khud hi sab samajhna pada, itna easy nahi tha
Sachi baat yeh hai ki mujhe poora sales aur pre-purchase process self-navigation mein karna pada, support ya kisi explanation par zyada reliance nahi tha. Jo information thi, wo scattered thi aur kaafi cheezein mujhe khud hi discover karni padin. Sign-up ke tareeke se lekar software ke features tak, sab apne aap explore karne the. Dialer aur database function ki compatibilities check karni thi apne hisaab se, kyunki clear guidance nahi thi upfront. Training ke baare mein bhi kisi ne straightforward nahi bataya ki exactly kaunsa series best rehega mere needs ke liye. Automatic updates ka kab aayega, aur support kaise milega—yeh sab mujhe pehle se pata karna tha. Invoice aur payment ka process thoda smooth tha par baki sab mein mujhe zyada effort lagana pada, jo thoda frustrating tha as a newbie.