3 out of 53 of 5Unverified experienceSales and pre-purchase
Kharidari ke baad bhi mujhse koi madad nahi mili, outcome disappointment thi
Aapke sales aur pre-purchase process kaafi theek tha pehle din, par jese jese din beet te gaye wo support jo mujhe dena chahiye tha, woh nahi mila. Mera ajnabi software ka setup karne mein kaafi mushkil hui kyunki daily kisi na kisi chiz mein delay ya confusion hota raha. Aap se ye umeed thi ki billing aur database ke issue mein madad milegi, lekin main khud zyada solve karna padha. Invoicing ke process main thoda clarity thi, par jo samay tak mera kaam chal raha tha usme wo support proper nahi dikhayi diya. Aapko apne daily follow-ups ko thoda aur improve karna hoga, tabhi users ka confidence bana rahega. Outcome dekho toh product accha hai, lekin communication aur maintenance mein improvement ki need hai.