Key info missing in easy find
I tried to navigate through the sales and pre-purchase information to understand what the software offers and how the payment process would go. While I appreciated the overall layout, I found one key piece of information was missing that made it harder to decide: specific details on the invoicing cycle. At one point, I remembered looking for a clear explanation about whether billing is monthly or based on usage, and this was nowhere easy to find. Aside from that, other terms and training resources were generally available, but the lack of this crucial info left me hesitant. I did note that the sign-up flows and updates after payment were handled fine, so I can’t say all is poor. However, the absence of such details in the FAQ or sales pages was a clear gap, and that kept me from feeling fully confident moving forward.