Kept wondering why the daily glitches were happening
Over a few days, I realized the system was not steady during regular use and that became quite frustrating. At first I thought it was a minor hiccup or because I was new to the interface but then the dialer would freeze or calls would drop, and the database wouldn't update as expected on multiple occasions. This daily inconsistency made me lose trust in the software's reliability. Contrast this with the initial sign-up and invoicing process, which went smoothly without issues. The calling tools did sometimes work well, but they were more an exception than the rule. The automatic updates seem not to bring any improvement either; the same bugs appeared repeatedly. This kind of behavior made me question if I'll continue or need to look elsewhere. The telephonic support was also not very helpful in resolving recurring day-to-day issues. For me, the moment it clicked was when repeated failures happened during normal usage rather than during set-up or first use.