Kept trying but daily issues made it tiring
Initially, I thought the billing and payment process would be straightforward, but it became a daily struggle. One particular moment stands out when I noticed my invoice details were missing on the dashboard even though payment had gone through. I tried contacting support, but it often took time to get a response and sometimes the issues seemed to persist from one day to another. The automatic updates sometimes reset some of my saved preferences which forced me to re-enter data several times. Though I will admit that when things were working as intended, the system handled the usual payment cycle without hiccups. However, the repeated small glitches and lack of proactive updates from their end required ongoing effort from me just to stay on top of the payments and invoicing. This made my day-to-day experience with billing more tedious than I initially expected and I found myself spending more time trying to figure out what was going wrong.