3 out of 53 of 5Verified customerSales and pre-purchase
Kehne ko dono taraf thoda struggle tha par samjhane ki koshish ho rahi thi
Maine WFHI ka software lena shuru kiya jab kuch cheezein thodi alag chal rahi thi. Sales process mein jab koi confusion ya problem aayi toh customer care ne thanda support dikhaya, par wohi bhi warm tha. Unhone patiently mera ticket liya aur samjhaane ki koshish ki ki mere queries ko kaise handle karenge. Mujhe lagta tha ki shayad thoda jaldi solution mil sakta tha, par situation ko samajh ke wohi best kar rahe the. Pehle payment aur invoicing mein kuch issues aaye jahan mujhe clarity chahiye thi, par software features ke baare mein information dene ki koshish acchi rahi. Isliye, main keh sakti hoon ki customer service achhi thi lekin thoda aur aligned hone ki zaroorat hai.