Keeping the old way felt simpler overall
Compared to the previous system I used, this one did not quite meet my expectations. The software had some good features, like the database access, which I found well structured. However, the sign-up and payment process felt more cumbersome than I expected—it was not as straightforward as earlier experiences. The training material was okay but lacked the practical examples that helped me before, making the onboarding feel slower. I did appreciate the telephonic support since it was responsive, but the dialer sometimes lagged and made calling frustrating. Automatic updates would occasionally interrupt my session, which was annoying and not a problem with the older software. While this software has potential, it felt less intuitive and created more hassle than I anticipated. Overall, I see some positives, but the outcome was that I would think twice before making the switch in future.