Kam expectations thi, par phir bhi disappointment hua
Maine socha tha ki training aur onboarding simple aur fast hoga, lekin meri expectations se ye process slow tha. Training sessions basic the, jo mujhe lagta tha ki main khud follow kar sakta tha bina zyada madad ke. Lekin support team ne zyada help nahi di checkout steps pe, jiski wajah se mujhe dubara software khud se samajhna pada. Jo cheezein believe karta tha ki clear hongi, woh adhuri rahi. Main samajhne ke koshish kar raha tha ki database aur calling tools kaise kaam karte hain, par har baar mujhe lagta tha ki mujhe zyda help milni chahiye thi. Payment aur invoicing process accept kar sakta hoon ki sahi thi, par onboarding experience meri patience ko test kar gaya. Agli baar jab main koi product lene jaaun, toh main jyada realistic expectations rakhunga aur shayad support system ko zyada rely nahi karunga.