5 out of 55 of 5Unverified experienceSupport and communication
Kai baar samaya laga samajhne mein, par support timing se fit baith gaya
Maine support ki timing kaafi dhyan se dekha tha kyunki main apne kaam ke hours ke dauran hi madad chahta tha. Pehle thoda mismatch laga, kyunki mujhe support milta tha jab main kaam par active nahi tha, par jab maine apna schedule bataya, unhone apni availability thoda adjust ki. Us moment mujhe samajh aaya ki ye system meri needs ke mutabiq thoda personalized ho sakta hai. Support ke saath communication hop-step thi par generally response time theek tha. Agar kabhi zyada urgent query hoti thi toh thoda wait badh jata, magar overall system ki timing kaafi thik lagti hai mere liye. Is balance ke wajah se main kaafi satisfied tha ki main apni problems discuss kar sakta hoon.