Kahan gaya wo sahi tariqa?
Mujhe toh laga tha ki jab support ki baat aayegi, toh har step logically aage badhega, magar yahan toh bilkul ulta hua. Phone pe jab baat kar raha tha, lag raha tha jaise har ek cheez alag se sochi gayi hai bina koi flow dekhe. Pehle mujhe database ke tools samajhne the, par support waale seedha billing ki baat shuru kar dete the, jisse confusion badhta ja raha tha. Training sessions bhi organise the, lekin unka sequence kuch samajh nahi aaya, har baar alag tarah ki advice milti, jaise koi ek hi manual nahi hai. Main toh ye expect karta tha ki koi ek proper process follow ho jisse mujhe step-by-step guidance mile. Sab kuch piece-wise tha, jisse frustration badhta gaya aur mujhe lag gaya ki agar ye sequence thoda better hota toh shayad mai aasan se setup kar pata. Overall, communication ka order bilkul theek nahi tha, aur main kaafi disappointed hoon.