2 out of 52 of 5Verified customerSupport and communication
Kafi tiring experience tha
Mujhe support se help milne mein kaafi challenges aaye, kyunki response time hammesha predictable nahi tha. Jab main ne training ke dauran call tools ke baare mein pucha, toh replies bahut delay huye aur kabhi kabar technical explanations bhi incomplete the. Mujhe khud se jyada kaam karna pada system ko samajhne mein jab tak basic functionalities use karne lagi. Invoice aur payment process toh sahi tha, magar wo support ka aspect mujhe disappointment de gaya. Ye lag raha tha ki response dena ek heavy effort hai jo main chakraye bina kar sakta tha.